On-Site Service

For information about your on-site job requirement anytime, please contact our Customer Service department on (03) 9416 9614. We run specially equipped vans – Melbourne wide.

Bring Your Machine To Us

Bring to us your faulty machine and any accessories that came with the product.

  • For warranty, provide a brief description of the fault and a copy of the proof of purchase.
  • For non-warranty machines, a Quotation/Inspection fee will be pre-charged.
  • Before proceeding with a repair exceeding $100 cost, a service technician will consult with you.

For information about your job anytime, please contact our Customer Service department on (03) 9416 9614.

Service Advisor

A service product is only good if it covers your actual needs. By means of a few specific questions our Service Advisor determines your requirements and then recommends the appropriate service product for you. Your recommendation contains detailed information on the proposed service product as well as contact details for our trained service team, with whom you can discuss all details in order to find the optimal solution for you.

Vortek Environmental Solutions – Your Cleaning Equipment Specialists

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